 |
The
Best Source for Online Study Guides, Practice Tests and Exams! Get
Certified Today!
|
| | HOME
| STUDY GUIDES | BUNDLES
| NEWS
| FREE DEMOS | TESTIMONIALS
| FAQ | GUARANTEE
| LINKS
| CONTACT US | BOOKMARK US
| SITE MAP | |
|
Frequently Asked Questions
| 1. |
What
is an Ace-IT Study Guide and what do they contain?
Ace-IT Study Guides contain correct exam questions with correct answers. These questions were compiled in such a manner that WE GUARANTEE YOU WILL PASS the exam!!! The number of questions included in each study guide will vary depending on the exam it was made but usually, the study guides contain 150-300 Correct exam questions.
|
| 2. |
What format are the Ace-IT Study Guides in? Are
the exams globally standardized?
Ace-It Study Guides are
in Adobe Acrobat Reader PDF format. You can download the
Adobe Acrobat Reader for free here:
Once installed, you can open, view
and/or print PDF files. No installation is needed for
our study guides and they are absolutely virus free.
In addition, the questions for each of the exams is
exactly the same globally.
|
| 3. |
What
should I expect when I purchase an Ace-IT Study
Guide?
It is IMPORTANT to Join Our Mailing
List in order to recieve Automatic Updates!
When you are ready to purchase
any of our guides, you will automatically be linked to
our 100% Secure Online Ordering System. If you would like
information on our Ordering System, please visit www.MultiCards.com.
MULTICARDS accepts customer orders via online checks, Visa, MasterCard, Discover, American Express, Diners, JCB and debit cards with the Visa, Mastercard logo.
At this point, you will enter your
purchase details and once payment is confirmed, we will
deliver the Down Loadable Product Link to your email
address you have provided.
You can download up to 5 times using
this download link. You will also use this Down Loadable
Product Link to download updates to your study guide.
If you have any questions please contact
support@ace-it-certifications.com.
|
| 4. |
How
often are Ace-IT Study Guides updated?
Our study guide(s) are updated on a continual basis, as needed, in order to keep up with changes made to the exams.
|
| 5. |
I would like to order an Ace-IT-Certifications Bundle,
but I'm afraid some may become outdated before I get a chance to take the exams?
Ace-IT-Certifications offers free updates for a period of 1 year from the date of purchase for Ace-IT Study Guide Bundles.
It is IMPORTANT to Join
Our Mailing List in order to recieve Automatic Updates!
Just prior to taking an exam, check
our Latest News Page, or check your email inbox for
any Automatic Updates. That will verify if there have
been any updates to your Ace-IT Study Guide(s). If updates
have been made within the last year of your purchase
date, you can get the updated study guide free of charge.
You must Subscribe
to Our Mailing List in order to get the Latest info
about changes or updates to your exam, directly in your
Email Inbox.
|
| 6. |
Is
ordering using credit cards secure?
Yes, using your credit card
is secure when you're ordering online thru Ace-IT-Certifications.com.
We utilize an Online Ordering System from www.MultiCards.com.
MultiCards.com Secure Sockets Layer (SSL) software
is the industry standard and among the best software
available today for secure online commerce transactions.
It encrypts all of your personal information, including
credit card number, name, and address, so that it
cannot be read as the information travels over the
Internet.
Ace-IT-Certifications does not directly process your
payment so we can not have your credit card number
in any way. Also, on your credit card statement, please
note that:
***WORLDEMAIL.COM/RETAIL will appear on your Credit
Card Statement***
|
| 7. |
Do you provide study guides for an exam not in your product list?
If you have any Study Guides you are
interested in that is not in our product list, it means
that we don't have it right now. However we enourage
you to submit any suggestions which can help us provide
a top notch service and set a high standard for the
industry. Please email webmaster@ace-it-Certifications.com
and we will consider your suggestions.
|
| 8. |
Can I use a Free Email service such as Yahoo, or Hotmail, would I get my Ace-IT Emails?
Yes you may, but please ensure that you have sufficient room in your account to recieve emails. If you have not received an email after ordering
a guide within 24 hours, please email us at service@ace-it-Certifications.com.
Please be sure to include a) Transaction ID b) email used to order the study guides.
|
| 9. |
How do I contact Ace-IT-Certifications if the Website
is down and/or your emails cannot be reached?
www.Ace-IT-Certifications.com and corresponding email services are very stable. If
for any reason you are not able to reach us, please just try again some time later.
|
| 10. |
What is the mailing list all about?
By Subcribing to our mailing list, you can benefit because you recieve monthly updates
on our new certification releases, IT certification news, and news on major changes within the IT industry.
We also give away 15 Free Ace-IT Study Guides each week! Click here
to subscribe. It is IMPORTANT to Join Our Mailing List
in order to recieve Automatic Updates!
|
| 11. |
How do you ship or send your product?
We will deliver the study guide via
our Down Loadable Product Link to your email address
you have provided during purchase. Just click on the
Download Link and start downloading your study guide
instantly!
You can download up to 5 times using this download link. You will also use this Down Loadable
Product Link to download updates to your study guide.
If you have any questions please contact
support@ace-it-certifications.com.
**Note: PLEASE SAVE your Downloadable Product Link, as you will
need it to download your updates!
|
| 12. |
Do you offer any updates for Ace-IT Study Guides?
Yes, we offer all of our customer's free updates for a period of 6 months from the date of purchase. If you purchase
one of our discounted bundles, we offer 1 year of free updates from date of purchase.
It is IMPORTANT to Join Our Mailing List in order to recieve Automatic Updates!
When you're ready to take an exam, check the Latest Info page on our site to verify
if any changes have been made to your Ace-IT Study Guide. If updates have been made within 6/1 year of your purchase
date, you will be eligible to download your Update via your Downloadable Product Link.
In addition, Subscribe to Our Mailing List in order to get the Latest info
about changes or updates to your exam, directly in your Email Inbox. |
| 13. |
How does the Guarantee Policy work?
Because our questions and answers reflect those questions asked in the exam, and because
of the quailty of the research our IT experts have put in to verify and explain the answers we are certain
that you WILL pass any of the certifictaion exams that we provide study guides for.
However, according to our money back guarantee, if you DO fail an exam, we will give you
a free guide of your choice of equal or less value, or a complete refund of your money within 180 days from
purchase. No Questions Asked!!!
How do I get a refund?
If you sat for the exam at a Prometirc Center, you can scan your offical test scor and email
it to us. If you sat for the exam at a VUE Center, you can email your registration number and your validation number to us.
Please include your order number and
send all reund related emails to:
refund@ace-it-certifications.com
** Customers must include their order number when corresponding with us!
Important Notes:
- Ace-IT-Certifications has the right
to ask you to fax or mail the transcript if we think
necessary.
- Exam fee varies from country to
country, so we have to refund the lower between the
guide price and the exam fee.
- If you have any questions about
this Money Back Guarantee or if you have any further
questions, please feel free to contact us.
|
| 14. |
How do I get my Study Guide Updates?
Ace-IT-Certifications will notify you by email whenever an update is made to a
Study Guide that you have purchased. Should you wish to recieve the updated study guide, just click on the
Download Link you received when you purchased the study guide and start downloading your Updated study guide
instantly!
In addition, if you would like to check the status of any study guide you have, go to
the news page and view all our Latest Study Guide Updates or Subscribe
to Our Mailing List in order to get the Latest info about changes or updates to your exam, directly in your Email Inbox. |
| 15. |
How does the "Automatic Update Notice" work??
It is IMPORTANT to Join Our Mailing List in order to recieve Automatic Updates!
Subscribe Now!
All our customers will receive an Automatic Update Notice upon Subscribing to Our Mailing List via their Email address
used during purchase. Our Newsletter will outline which Study Guides have been updated FREE of charge!
Should you wish to recieve the updated study guide, just click on the Downloadable Link you
received when you purchased the study guide and start downloading your Updated study guide instantly! If you're
eligible for an update, your download will start immediately.
**Note: PLEASE SAVE your Downloadable Product Link, as you will need it to download your updates!
|
|
|
|
Enter your email to receive Automatic Update Notices from our IT Certification Newsletter. |
|
|
|
This
Web site is not sponsored by, endorsed by or affiliated with Cisco Systems,
Inc., Microsoft Corp., Oracle Corp., The Computing Technology Industry
Association, Linus Torvalds, or any other certification or technology
vendor. Cisco® and Cisco Systems® are registered trademarks of Cisco Systems,
Inc. Microsoft, Windows and Windows NT are either registered trademarks
or trademarks of Microsoft Corp. Oracle® is a registered trademark of
Oracle Corp. A+®, i-Net+™, Network+™, and Server+™ are trademarks and
registered trademarks of The Computing Technology Industry Association.
(CompTIA). All names listed here are trademarks or registered trademarks
of their respective owners. No study guide is sponsored by, endorsed by
or affiliated by its respective vendor.
©2003 Ace-IT-Certifications.com
|
